FAQ

For all info please call on 03008874039 or visit Store


Complete help about usage of  store, order and other info


Order Status
• Has my order shipped? 
• How do I change quantities or cancel an item in my order? 
• How do I track my order? 
• My order never arrived. 
• An item is missing from my shipment. 
• My product is missing parts. 
• When will my backorder arrive?
My Account
• How do I create an account? 
• How do I edit my account information? 
• How much is my shipping? 
• I forgot my password. 
• How do I return my product? 
• I received the wrong product. 
• What is your return policy? 
• When will my order ship?
Shipping
• Do you ship to my City? 
• What are my payment choices? 
• When will my order ship and what are my shipping charges? 
• What is the return policy?


Guarantees
• Low Price Guarantee 
• Privacy Policy 
• Security
Pricing and Billing
• I have a question on my charges. 
• I need a copy of my receipt/invoice. 
• When will my credit appear on my account?
Buyer's Guide
• How do I buy/redeem a gift certificate? 
• How do I find my product? 
• How do I navigate the site? 
• How do I use a coupon?
Additional Support
• How do I contact you?


Talk about your brand

BirdsPlanet (Pet store)

16-C,  Abul Hassan Isfahani Road, Near Mobilink Franchise, Faisal Town  Lahore.

Call/ Whatsapp 03351419323, 03008874039, 03111222845

Model Town Birds Planet 53 C, Bank Square Market Model Town Lahore Pakistan

Cell / Whatsapp 03202020377 info@birdsplanet.pk

Raiwind Road BirdsPlanet 20 Mehran Chinar Bagh Raiwind Road Lahore Pakistan

Call/Whatsapp 03008874039 and 03111-222-845

Samanabad Bird Charm LOS Road Samanabad Lahore Pakistan

Call/Whatsapp 03047756584

Landline: 042-35160016

Our Timing

Monday to Saturday: 10am to 9pm

Share information about your brand with your customers. Describe a product, make announcements, or welcome customers to your store.